We have done some workaround and the servers that affected now is quite stable. We are still monitoring on it.
=====================
Date: 12th Oct 2016
Time: 2:46 PM SGT
Service Disruption Update:
We are still working on kernel tweaking.
=====================
Date: 12th Oct 2016
Time: 2:16 PM SGT
Service Disruption Update:
Kernel tweaking still in progress.
=====================
Date: 12th Oct 2016
Time: 1:42 PM SGT
Service Disruption Update:
We are currently performing kernel related tweaking on the Hypervisors. We will keep this post update. Once again we truly appreciate your patience with us.
=====================
Date: 12th Oct 2016
Time: 1:03 PM SGT
Service Disruption Update:
We are currently working on recovery progress diligently. We truly appreciate your patience with us and will provide another update soon.
=====================
Date: 12th Oct 2016
Time: 12:33 PM SGT
Service Disruption Update:
We are still investiagting the root cause of the issue.
=====================
Dear Valued Customers,
Date: 12th Oct 2016
Time: 09:47 AM SGT
ETA: N/A
*** Random Windows servers on cloud server are having an issue ***
Service Disruption Details:
Our Monitoring system found that random Windows Cloud servers were not responding.
We will perform a detailed check on the server and post another update once it becomes available.
Service Disruption Effects:
During the service disruption period, all services inside the affected VM will not be available.
Jim
Date: 12th Oct 2016
Time: 3:43 PM SGT
Service Disruption Update:
We have done some workaround and the servers that affected now is quite stable. We are still monitoring on it.
=====================
Date: 12th Oct 2016
Time: 2:46 PM SGT
Service Disruption Update:
We are still working on kernel tweaking.
=====================
Date: 12th Oct 2016
Time: 2:16 PM SGT
Service Disruption Update:
Kernel tweaking still in progress.
=====================
Date: 12th Oct 2016
Time: 1:42 PM SGT
Service Disruption Update:
We are currently performing kernel related tweaking on the Hypervisors. We will keep this post update.
Once again we truly appreciate your patience with us.
=====================
Date: 12th Oct 2016
Time: 1:03 PM SGT
Service Disruption Update:
We are currently working on recovery progress diligently. We truly appreciate your patience with us and will provide another update soon.
=====================
Date: 12th Oct 2016
Time: 12:33 PM SGT
Service Disruption Update:
We are still investiagting the root cause of the issue.
=====================
Dear Valued Customers,
Date: 12th Oct 2016
Time: 09:47 AM SGT
ETA: N/A
*** Random Windows servers on cloud server are having an issue ***
Service Disruption Details:
Our Monitoring system found that random Windows Cloud servers were not responding.
We will perform a detailed check on the server and post another update once it becomes available.
Service Disruption Effects:
During the service disruption period, all services inside the affected VM will not be available.
Best Regards,
Support Team
......................................
Technical Support Department