[COMPLETED] Service Disruption - Chlorine & Nitrogen Server

Date : 3rd Nov 2016

Time : 10:45 AM SGT+0800

Service Disruption Update :

SMTP outgoing mail service has been reinstated. Server Nitrogen has now operate under optimum state where server Chlorine will still put under close monitor due to intermittent abnormality status detected. Further progress shall keep update under this post.


Dear Valued Customers,

Date : 3rd Nov 2016

Time : 10:25 AM SGT+0800


 *** Only client hosted under aforementioned server get affected. ***

Affected Server :



Service Disruption Details:

Our monitoring system has detect abnormality of SMTP service (outgoing mail service). Detail and comprehensive checking procedure has been initiated. Update shall be posted while service become available.


Service Disruption Effects:

All outgoing mail service shall affected during this period.



Best Regards,


Support Team


Technical Support Department