[COMPLETED] Services Disruption - Phone support

Date : 18th Jan 2017
Time : 3:20 PM SGT


Services Disruption 

Our team have fixed on the phone system issue and phone support resume as usual.

 

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Date : 18th Jan 2017
Time : 1:30 PM SGT


Services Disruption Update:

Our team is still working on the services recovery.

 

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 Dear Valued Customers,
 
Date : 18th Jan 2017
Time : 10:30 AM SGT
ETA : NA
 
Services disruption Details:
Please be informed that our phone system have been reportedly seeing some issues to route the calls to the agent correctly and the matter has been escalated to the local provider for further investigation.
 
For the time being, please reach out to us via our support email channel at support@signetique.com  for further assistance.
 
HELPDESK ASSISTANCE
Support service will still available under helpdesk ticketing channel, please reach us via helpdesk portal

https://support.signetique.com/support/tickets/new

Our helpdesk support is available 24×7.
 
Thank you very much for your attention.
 
 
Best Regards,
 
Support Team
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Technical Support Department