Service Disruption - []


Date: 30th Oct 2018
Time: 08:05 AM SGT

Update: We got the information that the network has been recovered.


Dear Valued Customers,

Date: 30th Oct 2018
Time: 07:40 AM SGT

*** Only clients hosted on shared server will be affected ***

Service Disruption Details:

Our monitoring system has detected IP for this server has not been responding. 

We are liaise this issue with our upstream provider to fix this issue and post another updates once it become available.

Service Disruption Affects:

During  the time frame, Incoming Mail Service and HTTP (Web) service for this server will not be available. We will update you accordingly.

Alternatively Customers under this shared server can access hosting control panel and webwail using URL below :

Hosting Control Panel :

Webmail :

Temporary  solutions for INCOMING MAIL SERVER in email client (Outlook, Mac Mail,  Mozilla Thunderbird, etc) using :

Best Regards,

Support Team


Technical Support Department