[COMPLETED] Service Disruption - ns1 and ns2.netdns

Date : 24th Sep 2020

Time : 12:10 PM SGT


Service Disruption Update:

Our engineers have fixed the switch issue and all servers under same rack are powering up now.  All services are responding and will now resume their operations smoothly without any noticeable service impact. 


=======================


Dear Valued Customers,


Date : 24th Sep 2020

Time : 11:30 AM SGT

ETA : NA


The following pair of Name Server are affected:

============================

ns1.netdns.net - 103.26.40.3 

ns2.netdns.net - 103.26.43.144

============================


Service Disruption Details:

Our team notice  that the above name server is experiencing DNS resolving issues at this moment. The monitoring team has found that some of the SIT servers  hosted under same rack are affected. Our team will perform a details check and soon post another updates once it become available.


Service Disruption Affects:

During the service disruption all service for this servers will not be available.


Best Regards,


Support Team

......................................

Technical Support Department