Signetique Support Portal

Introduction

This article shows you how to see the email header. Headers contain tracking information for an individual email, detailing the path a message took as it crossed mail servers. Select your webmail provider or email client below for instructions on finding headers for a message.

Webmail providers :

1. Gmail
   
   • Log in to Gmail
   • Open the message you'd like to view headers for.
   • Click the down arrow next to Reply, at the top of the message panel.
   • Select Show Original.
   The full headers will appear in a new window.
   
   
2. AOL
   
   • Log in to your AOL account.
   • Open the message you'd like to view headers for.
   • In the "Action" menu, select View Message Source.
   The full headers will appear in a new window.
   
   
3. Excite Webmail
   
   • Log in to your Excite account.
   • Open the message you'd like to view headers for.
   • Click the View Full Headers icon located on the right of the "From:" line.
   The full headers will appear in a new window.
   
   
4. Hotmail
   
   • Log in to your Hotmail account.
   • Select Inbox from the left-side menu.
   • Right-click the message you'd like to view headers for and select View Message Source.
   The full headers will appear in a new window.
   
   
5. Yahoo! Mail
   
   • Log in to your Yahoo! Mail account.
   • Select the message you'd like to view headers for.
   • Click the Actions drop-down and select View Full Header.
   The full headers will appear in a new window.
   
   

Other webmail application :

1. Squirrelmail
   
   • Log into SquirrelMail.
   • Double click on the message you'd like to view headers for.
   • Under Options, click on View Full Header.
2. Atmail - Simple (Any Browser)
   
   • Log into Atmail - Simple (Any Browser).
   • Double click on the message you'd like to view headers for.
   • Click on View Headers inside the left menu.
3. Atmail - Simple (Ajax)
   
   • Log into Atmail - Simple (Ajax).
   • Double click on the message you'd like to view headers for.
   • Click on View Headers inside the left menu.
4. Atmail - Advanced (Mozilla)
   
   • Log into Atmail - Advanced (Mozilla).
   • Double click on the message you'd like to view headers for.
   • Click on the View Headers icon in the top menu. The icon is an envelope in front of a piece of paper.
5. Atmail - Advanced (IE6+)
   
   • Log into Atmail - Advanced (IE6+).
   • Double click on the message you'd like to view headers for.
   • Click on the View Headers icon in the top menu. The icon is an envelope in front of a piece of paper.
6. Horde
   
   • Log into Horde Webmail.
   • Click on the message you'd like to view headers for.
   • Click the Message Source link in the text menu at the top of the message.
   The full headers will appear in a new window.
   
   
7. Roundcube
   
   • Log into Roundcube Webmail.
   • Click on the message you'd like to view headers for.
   • Click on the Show Source icon. The icon is a piece of paper with a S on the front.

Email clients :

1. Apple Mail
   
   • Open Apple Mail.
   • Click on the message you'd like to view headers for.
   • Go to the View menu.
   • Select Message, then Long Headers.
   The full headers will appear in the window below your inbox.
   
   
2. Thunderbird
   
   • Open Thunderbird.
   • Click on the message you'd like to view headers for.
   • Click the View menu, and select Message Source.
   The full headers will appear in a new window.
   
   
3. Opera
   
   • Open Opera.
   • Click the message you'd like to view headers for so it displays in the window below your inbox.
   • Click Display all headers, across from the To field.
   The full headers will appear in the window below.
   
   
4. Outlook
   
   • Open Outlook.
   • Open the message by double-clicking on it.
   • Click on the File tab.
   • Click on Properties.
   • In the Properties dialog box, the headers appear in the Internet headers box.
5. For older versions of Outlook
   
   • Open Outlook.
   • Open the message you'd like to view headers for.
   • Click the View menu, and select Options.
   The full headers will appear in a new window.
   
   
6. Outlook Express
   
   • Open Outlook Express.
   • From your inbox, locate the message you'd like to view headers for.
   • Right-click the message, and select Properties.
   • Open the Details tab in the dialogue box.
   The full headers will appear in the dialogue box.
   
   
7. Microsoft Entourage
   
   • Open Entourage.
   • Double click the message you'd like to view headers for so it displays in the window below your inbox.
   • Select View from the menu and click on Internet Headers.
   • You may need to use your mouse to pull down on the line below the header so that the entire header is visible.